We don’t owe our friends a positive response, but we do owe them a sensitive response
Dec24

We don’t owe our friends a positive response, but we do owe them a sensitive response

Suppose we try something creative for the first time and are unsure about the quality of the product: “Is it good? Is it …

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Speak in a way that educates and engages, not enrages and estranges 
Nov22

Speak in a way that educates and engages, not enrages and estranges 

Suppose we have some knowledge that will be helpful or valuable for others. When we speak to share it with them, we sometimes…

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To speak effectively, learn to let go of what you think you are speaking and hear what others are hearing
Aug11

To speak effectively, learn to let go of what you think you are speaking and hear what others are hearing

While communicating with others, we are often surprised, even shocked by how they misunderstand us: “I spoke something…

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Our tongue is like a loaded gun that we always carry within us
Jul02

Our tongue is like a loaded gun that we always carry within us

Suppose we have a powerful, loaded gun. We would be extremely careful that it doesn’t get fired accidentally. Scarily,…

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Don’t forget to compliment those who complement you
Jun24

Don’t forget to compliment those who complement you

We all have painful inadequacies that make us dependent on others who complement us. Indeed, almost all of life’s important…

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Opening the mouth without opening the mind helps neither the mouth nor the mind
Apr26

Opening the mouth without opening the mind helps neither the mouth nor the mind

We all have had to sometimes bite our words. On seeing or hearing something, we made a snap judgment and spoke words that we…

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